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Frequently asked questions

Nothing, zippo, nada, zilch. It’s always free for participants to join a map. It’s also free to create an account. (No credit card needed.)

Absolutely! It’s one of the great features of GroupMap. You can change headings, map title and heading descriptions of your map. You can also add and remove steps to the process and decide on the workflow. After all, each team is different, so your maps should be as well. Check out our tour page, or the GroupMap Knowledge Base.

Yes, you can, but please contact us. We are working towards letting you do this yourself in the future.

No, only the map facilitator can change the map settings, so you stay in control every step of the way.

Yes, you can, just copy the link from the map onto your social media platform of choice. If you have logged in with Facebook, you can post it straight to your wall and begin mapping with friends.
You can get email notifications of your map activity. Don’t need these anymore? You can turn these notifications off.
When you go to create a map, just choose the create my own option button and you’ll be given a range of blank canvas to customize as needed.
The best way to manage this is to change the map ID and re-invite the people you want. It’s the only way we can guarantee that the person you don’t want in can’t re-access the map.
As a map facilitator, you can block out any ideas simply by clicking on the idea and selecting the block option in the drop down menu.
You can share the map ID, email them directly from the application or sent them the short link once your map is created. Happy days.
To clone a map you have created, simply go to “My Maps”, click on the map menu, then select ‘use as map template’. This will keep the settings and headings, but not the ideas itself.
No, you don’t need an active paid account to join a map, but feel free to sign up and enjoy a free trial. This will let you to create your own maps.

Still have a question? Just write to us and we’ll be happy to answer it.