Online Workshop Facilitation Tools for your 2024 Toolkit

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With so many great online workshop facilitation tools out there, it’s sometimes hard to know which one to choose. 

Comparing the features and prices of the various tools isn’t an apples-to-apples affair. Not only that, it’s likely you will need multiple tools depending on the audience and how you wish to engage with them.

So where do you start? 

Well, we’ve put together a list of different online workshop facilitation tools our team has used and popped them all in one convenient spot. Right here!

Online tools that build virtual spaces

Virtual space tools are a logical place to start when you’re exploring online workshop facilitation tools. They let you build a virtual room for your workshop. With these tools, you can create virtual events and conferences that recreate that sense of navigating a festival ground or moving from keynote speeches to breakout rooms. You might even create a virtual office where people can gather, work and have chance interactions.

Virtual spaces such as those below can help create a sense of wonder and excitement in participants, though they do often require more set-up and overhead than a simple virtual meeting.

Workshop facilitation tools

Once you have a virtual space defined, the next thing to consider for your online workshop is the collaboration tool you will use. 

Good collaboration tools do more than simply capture input. Good collaboration tools support the evolution of ideas. They facilitate informed, equitable decision making while ensuring all voices in the room are heard.  Importantly, good collaboration tools support positive user experiences for both facilitators and workshop participants. This means they are easy for everyone to use.

This type of online workshop facilitation tools can be applied to a huge range of event types. They can also be used for online, face-to-face and hybrid sessions.

Video conferencing tools

Video conferencing tools proved to be our go-to tool during the pandemic. Not only did they help us work from home, they helped us to connect socially. These tools have evolved dramatically over the past couple of years with more popular software including a wide variety of features and integrations. Users expect this type of workshop facilitation tool to include built-in features such as chat, screen sharing, and recording. 

These are a very cost effective way of engaging with people without the expense of travel. They have also shaped how we work.

Polling tools

These tools usually have members of the audience access their mobile devices to respond to different questions. Those questions can take the form of a poll, survey, quiz and similar short-form activity. The results are then shared by the facilitator with the group as a whole. 

Polling tools are also a good way of engaging large in-person groups, such as conference plenary sessions. They make it possible to quickly capture and share feedback without the awkwardness of singling out individuals to answer questions in front of everyone.

Online communication platforms

This category of online workshop facilitation tools offer another layer of engagement. They can be used during the workshop and continue to be used afterwards. These platforms are really helpful when groups are working asynchronously and collaboratively.

Online design tools

Design software can support online workshop facilitation in three key ways.

Firstly, the graphics made by online design tools enhance the workshop experience. They create visuals that are eye catching, engaging and fun. They can help create visuals that evoke feelings, set a mood and spark curiosity.

Secondly, when visual assets are being workshopped, online design software can save time and ensure everyone is on the same page. These tools streamline the creation process. They help reduce errors when making the designs with easy-to-use templates. They also support shared access so a group can have input into a process rather than limiting that input to a single individual.

Finally, online design tools can help engage visual learners. They can help a group ‘picture’ a process. They can map out steps or a design. They can support an asynchronous approach with people inputting feedback, comments and suggestions  into a design before a meeting.

Final tips for choosing online workshop facilitation tools

Choosing the right tool for the job really makes a big difference. 

The right tools for you will depend on your unique workshop requirements – 

  • Your workshop deliverables 
  • Your audience size
  • Your budget

With multiple features often included in a single tool it’s important to take the time to thoroughly explore what each offers. Book in a demonstration with the provider to tour you through the product. Sign up for free trials making sure you have the time to explore the tool (before the trial expires). 

Looking for for a tool to facilitate your next online workshop? Sign up now and give GroupMap a try (no credit card needed).

Have more questions or would like a demo?

The SMARTEN Project: Building Digital Readiness for European Water-Related Higher Education

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The SMARTEN Project is an exercise in preparedness in the truest sense of the word. Its overall goal is to build the digital readiness of water-related European higher education and lifelong learning. 

The outputs of the project aren’t the only elements designed with preparedness in view. Its delivery was crafted with agility in mind. The project has been shaped to achieve its objectives while building the responsiveness, adaptability and flexibility of educational activities against external disruptors such as the COVID-19 crisis.

It’s fair to say that SMARTEN walks the preparedness talk.

SMARTEN is a creative acronym for an equally creative project that was publicly launched on 18  March 2021 during Water Knowledge Europe. It stands for Serious gaMes for digitAl Readiness of waTer EducatioN. It focuses on innovative practices based on serious games in education, as it explores the subject of water. The project aligns with the European goals on environment and climate. 

In order to deliver its goal, the project strives to support and enhance digital transitions in the fast-evolving education and water resource sectors. This is done to better adapt to pandemic and post-pandemic working conditions. 

Those benefiting from SMARTEN represent quite a range of people. From students of water-related programs, and young water professionals, through to water educators in academia and industry, water society and the European community at large.

One of the intellectual outputs of SMARTEN is the Augmented Collaboration Toolkit. Naomi Timmer, the Director of H2O People, led its design. 

“GroupMap was included in the Toolkit as it supports the experience of both the facilitator and the participant,” offered Naomi. 

“From the facilitator’s perspective, which is where I am most involved, the interface is simple and user friendly. This makes it accessible and easy to navigate.”

“The available templates are versatile and easy to customize. They are handy and can help to plan workshops as well as engage participants. The reporting process is performed automatically and communicates all phases of the workshop.”

“Using GroupMap is a real-time process that starts from an individual brainstorming to a group discussion to a final collective decision. This pathway promotes the bottom-up approach for decision making that is quite relevant to the pressing environmental and climate issues.” 

From a user’s perspective, GroupMap leverages the participants’ voices and uses them as a base to move forward with the discussion to reach a final vision or decision. It is fun and interesting to see the different views converge or diverge in the grouping phase. GroupMap is a dynamic and interactive environment that maintains the participant’s attention.”

“All of these features encouraged us to incorporate GroupMap in the SMARTEN Augmented Collaboration Toolkit.”

In June 2021 Naomi led the online event Human Capital: Collaboration in Digital Space. The digital workshop showcased the range of collaborative tools included in the toolkit including GroupMap which was used in support of an exploration of the transformations needed in the water sector.

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“The workshop was rich in interactive features,’ shared Naomi. “It leveraged digital collaboration for a more engaging, seamless experience to match live events.” 

“It promoted the SMARTEN Augmented Collaboration Toolkit. Different digital tools were used to discuss topics related to online facilitation: Water-Food-Energy Nexus, and Deep Democracy.” 

“GroupMap was used as a tool to facilitate collaborative brainstorming on leadership in the water sector which revealed the different needs and perspectives on this concept.”

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Written with the kind support of Naomi Timmer – H2O People

Have more questions or would like a demo?

Supporting ComTeam Group Foster Success Through Change

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When it comes to online collaboration, having a tool that caters to the needs of both participants and facilitators can be a challenge. Add in higher level requirements such as security, privacy and reliability, finding the right tool can be even harder. ComTeam needed to run virtual strategy workshops and to facilitate online meetings with their team. So they started a search to find a tool that was structured, easy to use and secure. They found GroupMap.

It was a recommendation from a colleague that convinced the ComTeam Group’s Philipp Zeikat to try GroupMap.

As a user of the online collaboration tool, Philipp’s colleague had firsthand experience of the benefits GroupMap offered. They had seen how little time was needed during a workshop for participants to familiarize themselves with the tool. They had also accessed and used the existing template library, and noted GroupMap’s templates offered a near-perfect match with the topics they were facilitating for clients.

With that in mind, Philipp signed up for a free trial to explore what more the tool had to offer. The rest, as they say, is history.

Neither Philipp nor ComTeam are strangers to the facilitation space. Far from it!  ComTeam Group is a consulting and training company with subsidiaries in Germany, Austria, Switzerland and Great Britain. They offer an impressive range of tailor made services designed to deliver effective change at both the corporate and personal levels. With its origins in facilitation and personal development, ComTeam are experts in leadership, change management, and cultural development. Their coaching and facilitation services include communication, decision-making processes, change projects, conflict resolution, leadership development and personal growth. They cater to a wide range of clients from public organizations through to leading medium-sized and large commercial enterprises.

Before GroupMap

Prior to their adoption of GroupMap, ComTeam had identified opportunities for change with regard to their virtual sessions.

“For notetaking and brainstorming during online-workshops we were using shared documents, mostly based on the Office-365 suite,” offered Philipp. “So we wanted a tool that would ensure a transparent and up-to-date distribution of information during, and after the workshops. We also wanted to avoid the linear and versioned distribution of documents that can happen with email.”

Another requirement was an easy and cohesive way of creating separate workspaces for recurring events.

“The most important factor,” noted Philipp. “was the tool’s usability for both creators and clients. We didn’t want to have to spend a lot of time training participants on the ins and outs of the tool. We also wanted our creators to have a well-structured pool of resources they could use along with access control.”

GroupMap delivered on all of these requirements. Starting with virtual sessions and growing to include hybrid contexts, it’s the online brainstorming and collaboration tool ComTeam uses regularly to support client consultations and training, as well as internal strategy and brainstorming sessions.

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A highly intuitive tool

Compared to other online collaborative tools, Philipp notes that GroupMap offers a highly intuitive user interface. This is great news for facilitators who, with only seconds of explaining, are able to induct their clients as to how to use the tool. This means the focus of the session remains on the topic at hand.

Indeed, ComTeam’s facilitators adapted quickly to GroupMap. Used predominantly to support clients’ brainstorming sessions, when it came to using other features (such as grouping and voting) learning how to do so was quick and easy.

Delivering workshop value

ComTeam’s online client workshops address a variety of issues. What they have in common is they all require a tool that supports the creation of solutions to complex problems.

ComTeam curates a workspace of templates designed to foster high-level conversations around strategy. Using those templates, facilitators guide clients through brainstorming and small group collaborative sessions to explore constructive approaches to individual cases.

GroupMap is also used to support the delivery of ComTeam’s internal strategy meetings. DIfferent features such as color coding and voting features  are used to support the different aims of the meeting.

Delivering client value

Both ComTeam and their clients have benefited from GroupMap’s reporting feature.

“This is especially useful,” said Philipp. “It gives our clients a record of exactly what they agreed on; what they said they would do, without us needing to compile an extra document. The proceedings of the workshop are generated by the workshop!”

Written with the kind collaboration of Philipp Zeikat, Project Manager ComTeam.

Have more questions or would like a demo?