Co-creating Active Safety Values and Winning the IAF Facilitation Impact Award

Introduction to FUTOUR

FUTOUR is an agency specializing in empowering people and organisations to shape their future and be the drivers of the change they want to achieve. Its global pursuit is that of generating happy, fulfilled, resilient people and organisations through the power of facilitation. FUTOUR stems from over 30 years of collaboration in the design and implementation of Future Centers, living labs, creativity hubs through its practical experience in facilitating positive change and impact through participatory processes, methods and techniques. FUTOUR has been designed as a nomadic, mobile Future Center bringing facilitation and participatory techniques wherever they were needed. Its team worked in 5 continents and over 50 countries for organisations, companies and communities.

FUTOUR employs a range of participatory methods and tools to foster collaboration and co-creation among stakeholders. Their approach is flexible, offering solutions for dynamic and fixed-site projects, events, and client venues, all designed to harmonize spaces and facilitate creative processes.

About Paolo Martinez

Paolo Martinez is an IAF Certified Professional Facilitator (CPF) with extensive experience in facilitation, creative problem solving and innovation. As a partner at FUTOUR, he specializes in designing and implementing participatory processes that foster collaboration among diverse stakeholders. Paolo has been recognized for his work in co-creating active safety values, leading the italian company, Autostrade per l’Italia (ASPI) to a Platinum IAF Facilitation Impact Award. His expertise spans various sectors, including health, safety and environment (HSE), foresight and strategic planning, where he applies innovative methodologies to drive sustainable change.

Here, Paolo shares his success story as lead facilitator in winning the  Platinum IAF Facilitation Impact Awards.

Workplace safety is a top priority for every company, and Autostrade per l’Italia (ASPI) has demonstrated how an innovative and collaborative approach can lead to tangible results. Through the “Co-creating Active Safety Values” project, ASPI transformed its safety culture, achieving a significant impact on incident reduction. This project facilitated by FUTOUR, which utilized tools like GroupMap, won the Platinum IAF Facilitation Impact Awards.

The Challenge: Promoting an Active Safety Culture

ASPI, the concessionaire of the main Italian motorway network, with 2.5 million vehicles traveling on its highways daily, launched a strategic transformation plan in 2020. At the heart of this plan was the need to renew the management model towards an integrated, sustainable, and technologically advanced approach. One of the key objectives was to promote a proactive and participatory safety culture, to involve employees and achieve the goal of zero incidents.

The challenge was to create a safety-oriented corporate environment, in which each employee felt personally involved and empowered. ASPI decided to do so in an innovative, experiential, and bottom-up way, actively involving its employees in the decision-making process.

The Methodology: An Innovative and Participatory Approach

To address this challenge, ASPI implemented the “Co-creating Active Safety Values” project, involving 50 young talents (under 35 years old) with high leadership potential, from different departments and branches of the group. The project was conducted in several phases, with the aim of developing concrete prototypes to improve workplace safety:

  • Initial Phase: An online opening workshop allowed participants to reflect on three key safety questions. Through an online “World Cafe” on virtual tables designed in MIRO, participants discussed and added ideas, autonomously changing room and table at each round.
  • Online Workshops: Teams were divided into two parallel groups of 25 people for facilitated online workshops lasting 4 hours each. Each group worked on specific challenges, using techniques such as the TOP ORID flow and the Consensus Workshop.
  • Use of GroupMap: In this phase, GroupMap was used as a digital decision support platform for brainstorming, grouping, and prioritizing ideas. This tool allowed teams to organize and focus their thoughts in a structured way.
  • Interviews and In-depth Analysis: Teams applied the principles of the Theory U Sensing Journey to interview stakeholders and thoroughly understand the safety-related problems.
  • “Safety Walk” Workshop: In a face-to-face workshop, participants continued to work on their prototypes, using LEGO Serious Play to generate new ideas. They also visited a motorway emergency site to discuss safety challenges and prepare video presentations.

The Role of GroupMap

GroupMap played a crucial role in this process, facilitating the collection and organization of ideas. It was fundamental in the following aspects:

  • Effective Brainstorming: It allowed teams to conduct online brainstorming sessions efficiently, enabling everyone to participate and generate a large number of ideas.

  • Organization of Ideas: It helped to group ideas logically and prioritize the most relevant and promising ones, making the decision-making process more structured.

  • Decision Support: It provided a digital platform for managing ideas, helping teams make informed decisions based on concrete data.

The Impact and Results

The project led to the creation of 8 concrete prototypes for safety, which concerned various areas such as construction sites, road safety, infrastructure design, procurement, leisure time, and home safety.

The results obtained were significant:

  • Reduction of Incidents: The incident frequency rate decreased by 45% between 2021 and 2023.

  • Increased Engagement: The number of “Safety Walks” increased by 302%, and the employees involved in the Group Safety Week increased from 1500 to 5300, with a 253% increase.

  • Growth of safety coaches and supporters: The number of safety coaches and supporters increased from 180 to 350 (+94%) between 2021 and 2024.

  • Adoption of Prototypes: One of the 8 prototypes was selected to be applied throughout the organization, and the other 7 prototypes were incorporated into specific areas of the company.

Lessons Learned

The success of the “Co-creating Active Safety Values” project demonstrates that a participatory and collaborative approach, combined with the use of tools like GroupMap, can lead to a true transformation of the company’s safety culture. The enthusiasm and engagement of the LED team led to results that exceeded expectations.

This project has shown how innovation, facilitation, and technology can work together to achieve ambitious goals, such as zero incidents. ASPI’s experience with GroupMap highlights how digital tools can support effective collaboration and lead to tangible results, improving safety and efficiency in the company. The project also emphasized the value of balancing bottom-up and top-down practices in organizational change.

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How GTIA (Global Technology Industry Association) Uses GroupMap for Group Brainstorming and Collaboration

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How do you bring together global technology leaders to collaborate, innovate, and drive industry change—without meetings becoming inefficient or overwhelming? This is a challenge Chris Phillips, Senior Director of Industry Advisory Councils at GTIA, faces daily. His mission: to create structured, engaging discussions that result in meaningful action. And that’s where GroupMap made all the difference.

Introduction to the Global Technology Industry Association

Chris Phillips is a seasoned professional in the technology industry, currently serving as the Senior Director, Industry Advisory Councils, at the Global Technology Industry Association (GTIA). In this role, he is instrumental in fostering engagement within the GTIA community, overseeing programs such as the Member Champions. This initiative brings together highly engaged members who collaborate to enhance member involvement and provide valuable resources to the industry. Chris’s dedication to advancing the technology sector is evident through his efforts to build programs that promote education and resource sharing among professionals.

With a career spanning project management, business development, and community engagement, Chris understands the complexities of leading discussions across diverse stakeholders. His expertise allows him to design and facilitate impactful industry conversations—ones that turn ideas into action.

GTIA, formerly known as CompTIA, is a globally recognized leader in the IT industry, dedicated to empowering IT channel professionals, including managed service providers (MSPs), solution providers, vendors, and distributors. With a strong foundation in education, certification, and industry collaboration, GTIA continues CompTIA’s legacy of fostering innovation, security, and growth within the technology sector.

As a vendor-neutral, non-profit membership organization, GTIA provides trusted resources, research, and networking opportunities to help businesses navigate an evolving IT landscape. By facilitating industry best practices, cybersecurity, and professional development, GTIA ensures its members have the tools and knowledge to thrive in a rapidly changing digital world.

Their Client Story

With technology leaders and experts from all over the world, Chris had a challenge as to how to get everyone on the same page during meetings, without it being an over complicated and unwieldy process.

As Chris explains, “That’s where GroupMap came in, and honestly, it’s been a total game-changer.”

One of the key factors with time pressures was how quickly and effectively a group of leaders could come together and brainstorm with clarity and ease. As Chris explains ”GroupMap is super easy to use, and its customizable templates made brainstorming, prioritizing, and refining ideas is a breeze.”

The first example included having remote meetings where representatives across different timezones could come together to discuss, deliberate and decide in a collaborative manner.

Chris elaborates: “During our quarterly virtual meetings, council members used it to capture insights, vote on initiatives, and build consensus-all in real time. The best part? It visually organizes everyone’s contributions, so no one’s ideas get lost in the shuffle. It really helped make sure every voice was heard, which is so important for fostering engagement and inclusivity.”

By ensuring each person’s ideas could be easily seen, prioritized, discussed in depth and then to create engagement and discussion led to improved group decision making.

But besides industry consultation meetings, the use case for GroupMap extended into other aspects of GTIA’s organization. As Chris continues to explain: “It didn’t stop there. GroupMap wasn’t just used for the advisory councils-it’s been a hit across multiple groups at GTIA. Whether it was structuring discussions, tackling industry challenges, or coming up with actionable solutions, GroupMap became the go-to tool for our member leadership groups.”

While meetings can sometimes be seen as a waste of time, uneventful, and lacklustre, being able to create actions and outcomes is what can transform mundane team huddles into impactful events.

“For an organization like GTIA, where collaboration and innovation are at the heart of what we do, GroupMap has been invaluable. It’s helped us bridge the gap between global members and made it easy for everyone to contribute meaningfully. If you’re looking for a tool that can bring people together and get things done, GroupMap is it!”

We are most honoured that GroupMap has been an invaluable tool for an organisation like GTIA, where collaboration and innovation are core.  It has bridged the gap between global members, streamlined discussions, and empowered teams to generate meaningful outcomes. As Chris Phillips highlighted, GroupMap isn’t just a tool—it’s a solution for organizations looking to enhance engagement, structure conversations, and drive real results.

Want to run more structured and results-driven meetings?
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Want to Save Time in 2025? Try these Meeting Alternatives

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If you’re looking to save some time in 2025, meeting alternatives could be just what you need.

Research from Harvard Business Review confirms we need to reconsider our use of meetings. They have been a go-to tool for governments and businesses for centuries. But it’s not a case of ‘the more the merrier’. Instead, all the data points to the fact we would benefit from having less meetings.

A tipping point has not only been reached but surpassed. Meetings have started to undermine the very reason we work. It was reported a staggering 70% of them keep employees from doing what they are paid to do. The way to fix this is to have less meetings.

Having fewer meetings won’t just increase your productivity. The research suggests fewer meetings increases autonomy, cooperation and satisfaction. At the same time, micromanaging and stress is reduced.

With this in mind, before you send out your next calendar invitation, ask yourself if you really need that meeting. Does it have a purpose? Are the right people there? Can an outcome be defined? If the answer is ‘no’ or even ‘not really’, cancel it. A meeting can only be productive if it’s needed. If, however, your answer was ‘yes’, a second question is needed. Ask if the goal of the meeting could be delivered another way. Could you, for example, use one of the following meeting alternatives instead?

1. Hold more asynchronous sessions and fewer meetings

The research stated an asynchronous session is a great meeting alternative. Not only that, online tools are the perfect way to deliver them. 

This isn’t surprising given online brainstorming templates tools and techniques are designed to overcome meeting-related issues. They solve a number of problems including those linked to time. Online brainstorming tools include features that help you include decision making in your asynchronous sessions. Grouping, rating and voting on ideas means solutions can be transparently shaped. Actions can be added to transition ideas into next steps. 

Meeting templates such as agile retrospective boards are built with a process in mind. This lets a facilitator step a group through a meeting process. Because it’s online, those steps can be delivered asynchronously. As a Scrum Master, you can then pre-build the process and collect ideas before the meeting, saving time, and avoiding recency bias.

Not only will asynchronous sessions help you have fewer meetings, they will deliver other benefits too. They are more inclusive than traditional meetings. They also easily fit with flexible working hours and different time zones. Best of all, they produce better results by reducing groupthink. 

Out top tips for running an asynchronous meeting include:

  • Document the meeting purpose, agenda and timeframe. This is even more important without having someone there.
  • Let people know where they can ask questions about the meeting.
  • Ideally, use a previous face to face meeting to set the context and process before the asynchronous meeting.
  • Try and encourage a mandatory meeting response, even if it is a simple “looks good” or “I don’t have anything else to add”.
  • Set a timeline and remind people of etiquette.

2. Digitize check-ins, stand-ups, updates and status meetings

When it comes to having less meetings, being able to reduce the ones we have most often makes a big difference. For us, these are daily stand ups and operational meetings. These are very similar because in both cases people come together to offer information to each other. Digitizing this sort of activity is quite simple.

We use Slack and a dedicated meetings channel, along with Geekbot allowing everyone to chime in quickly and offer insight as needed for our daily stand ups. We ask everyone to give a score out of 10 as to how they are feeling (and follow up if someone is low), ask what they are working on that is not BAU and an output they would like to share.

We also time box our status and operational meetings and then follow up with one on one meetings that are more task or area focussed as needed. This way, only the relevant people that are in the meeting.

Slack’s huddle option is another handy quick nudge option, as well as using Zoom for work meetings and Google Meets for more general meetings.

Holding our standup digitally comes with an added bonus. We can prioritize our time without missing the standup. So there is flexibility if we – 

  • have another meeting
  • don’t want to interrupt a productive streak
  • just want to start our day earlier or later.

To make sure you don’t undermine your good work creating less meetings with communication overload, try these easy tips – 

  • Target the right audience. Rather than sending information to the entire office, create sub groups and channels. This will help you connect the right people to the right information. It will also increase the likelihood your information will be read.
  • Flag and tag. Make sure you’ve labeled your messages clearly and concisely. It will help people prioritize what they’re reading.
  • Keep it searchable. Ensure people can search information for keywords so they can circle back to past communications.

3. Use agendas and formats that are fit for purpose

We use online templates and formats to help us focus. For example, we use the lean coffee format to allow open forum issues to be brought forward and progress to be seen with ease. We have items that end up on individual kanbans, and a team road map that essentially summarizes what we are doing now, next, later and never. This can then be used as a communication tool for the rest of the organization. 

This means that depending on what you need to do, there is quite likely a template that will support it. Tools like GroupMap offer a wide range of business templates, while more specialized tools like TeamRetro have a range of agile retrospective formats from which to select.

Start 2025 off on the right foot

If you’re keen to save yourself some time in 2024, give these meeting alternatives a go. 

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Creating a Psychologically Safe Space for Better Collaboration

GroupMap - Creating a psychologically safe space for better collaboration.

What is Psychological Safety?

Psychological safety is a term coined by Professor Amy C Edmondson of Harvard University. It describes a workplace environment free from interpersonal fear. It is an unspoken belief shared by the members of a group that theirs is a safe space in which they can take interpersonal risks.

As humans, we remain hard-wired with a fight or flight response. We assess every environment we encounter for risk. We pick up on even the smallest of cues, process them and decide if we’re in a safe place or we’re not. If we register we’re not safe, one of our two, pre-programmed reactions kick in. We find ourselves feeling we want to fight or flee.

We never stop assessing our environment. Even when we’re at work, we have our feelers out.

In a world of ergonomic furniture, fire drills and hand sanitizing stations, it’s easy to assume workplaces would be at the top of the safety list.  But our assessment goes beyond the physical. We gently register smiles, nods and responses. We pick up on eye rolls, sighs and silences. We tune into how our manager and colleagues interact. All to inform the level of risk we perceive to be aligned to our livelihood.

This process is because of our programming. It interprets ‘my job is safe’ as ‘I am safe’.  This is the feeling that’s at the core of psychological safety.

When you are working in a psychologically safe space, your feelers don’t register risk. This means your job receives your full focus. Not only that, the absence of fear means you experience a sense of confidence and trust. You feel you have permission to be both honest and candid. You sense that you can speak up and your voice is valued. This means you feel very comfortable sharing ideas, asking questions and offering comments. It is also a space in which you feel it’s ok to make mistakes.

What Isn’t Psychological Safety?

Edmondson makes it clear that psychological safety isn’t a workplace goal. Rather, it is a means of reaching a goal.

A psychologically safe space isn’t –

  • one that lacks conflict. In fact, conversations in safe spaces can be quite direct, and very candid.
  • one where there’s blind celebration of all ideas. Instead, ideas in safe spaces are still explored and assessed.
  • one that lacks errors or failure. It’s a space in which people feel safe to take risks and experiment with different solutions.

Most importantly, psychological safety isn’t an excuse to slack off or say whatever you like. There is still an expectation people will act appropriately within the workplace. They will be thoughtful and considerate. They will be productive and professional.

Why is Psychological Safety Important?

Author Anthony Hood gives two reasons why psychological safety is important –

  1. Without psychological safety, people are afraid to speak up. When people are afraid to speak up, bad things happen.
  2. A psychologically safe space supports the bottom line.

A lack of psychological safety means fear is present. Fear impacts thinking and decision making. With fear driving our behavior, self preservation is our priority. This means, in a fearful moment, we overlook the bigger picture to protect ourselves. As a result, bad things happen. Those bad things can include planes flying into mountains or patients receiving the wrong treatment.

Psychological safety also supports the bottom line. As work becomes more complex with less resources, team success requires team members to step up. In doing so they are taking an interpersonal risk. When they suggest a better way forward, it will need to be defended when scrutinized. They are presenting themselves as having expertise, possibly greater than that of their peers and manager. They are not ‘going with the flow’. They are ‘rocking the boat’ for the sake of the team delivering value.

High-performing teams typically feel safe enough to take risks. They also care enough to do so.   Edmonson’s work reflected this when she examined the relationship between two dimensions –  psychological safety, and motivation and accountability

GroupMap_Edmondson’s psychological safety and motivation and accountability

Four zones were identified –

  • Learning and high-performing zone.
    An environment of high psychological safety and high motivation is called the learning and high-performance zone. This is the ideal space for a workplace team. They are motivated to take risks and are therefore more likely to experience success.
  • Comfort zone.
    An environment of high psychological safety and low motivation is called the comfort zone. This could be an environment in which there is no fear, but also no sense of buy-in from the team.
  • Interpersonal anxiety zone.
    An environment of low psychological safety and high motivation is called the interpersonal anxiety zone. This is a space in which there is a great deal of fear and people are disempowered.
  • Apathy zone.
    An environment of low psychological safety and low motivation is called the apathy zone. It’s a space in which there’s low performance and very little else.

    The interpersonal anxiety zone should be of particular concern. This is the zone that can be very impactful on an individual’s mental health and therefore wellbeing.

How Does Psychological Safety Improve Collaboration?

Psychological safety improves collaboration in three important ways.

Firstly, psychological safety addresses groupthink. Groupthink is when our desire for cohesion influences group decision-making. We don’t want to appear different from the group, so we favor ideas that will help avoid conflict so consensus can be quickly reached. It occurs when we are feeling unsafe.

Secondly, it also addresses hesitancy. When we’re unsure we will hesitate before sharing suggestions and ideas. In that moment of hesitation we may self-edit or self-censor. When we find ourselves in a psychologically safe space we readily offer our ideas and feedback. This also means more ideas are shared.

Finally, psychological safety supports the evolution of ideas. Without the fear of things such as a judgment or adverse action we freely offer and embrace feedback. We are actively curious and open to possibilities. We will explore the potential of suggestions. This drives creativity and innovation.

In short, psychological safety supports collaboration because we’re not held back by fear. We’re not weighed down by excessive worries about others’ opinions regarding our actions. Our energy isn’t directed to thinking of ways to avoid the potential for embarrassment and other threats. Psychological safety gives us the freedom to engage, explore and create.

What Does a Psychologically Safe Meeting Space Look Like?

Meetings offer a window into the level of psychological safety of a team or group. If the group feels safe, the following four key signs will be observed.

  • Participation is high. When meeting attendees feel safe, they happily engage in the meeting. They will offer ideas and suggestions. They will be curious about the topics being discussed. They will ask questions to clarify and confirm their understanding.

  • Mistakes will be mentioned. When meeting attendees feel safe they will acknowledge and own their mistakes. Their errors will be used as a learning opportunity because psychologically safe spaces are the ones in which learning takes place.

  • Feedback is requested. When meeting attendees feel safe they will actively request and offer feedback. Feedback is seen as constructive. It is understood it is a reflection of the idea and not the person suggesting it.

  • There will be conflict. When meeting attendees feel safe they will disagree. It is understood that healthy dissent can stimulate neural pathways and spark creativity. Attendees will share their concerns regarding an idea. They will offer alternative ideas. They will explore the merits of all suggestions and reach a consensus.

How Do I Know if My Team Feels Safe?

The best way to find out if your team feels psychologically safe is to ask them. Of course, that’s easier said than done. This is because the way someone is asked about psychological safety can, in fact, affect that sense of safety.

For example, if a manager asks a team member if they feel safe, they are highly likely to say that they do. That’s not because they do really feel that way, but rather because they simply want to shut down a potentially uncomfortable conversation. Claiming they feel safe is the easiest way to do this.

Edmondson shaped seven key questions to help assess the level of psychological safety felt by a group. 

  1. If you make a mistake on your team, is it held against you?
  2. Are you able to bring up problems and tough issues?
  3. Do people on the team sometimes reject others for being different?
  4. Is it safe to take a risk?
  5. Is it difficult to ask other team members for help?
  6. Do people on the team deliberately act to undermine your efforts?
  7. Are your unique skills and talents valued and utilized?

The questions help to assess the level of group-based fear. The more fear that’s apparent, the less safe the group feels.

As with our earlier example, asking these questions directly to a group member will distort their response. The best way of capturing feedback to these questions is to allow people to respond anonymously. If time allows, it’s also valuable to allow for asynchronous responses. This means people don’t feel rushed or pressured in any way.

As time passes and team members come and go, it’s important to revisit these questions. The shared experience of existing team members can be daunting for new people. Not only that, what makes people feel safe will change over time.

What Can I Do to Build a Psychologically Safe Space?

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While it’s everyone’s responsibility to foster an environment of psychological safety, it is tethered to the top of an organization. Leaders and managers need to model behavior that others will follow.

  • Acknowledge mistakes. Keep the saying “to err is human” front of mind. Show that everyone makes mistakes and that the important thing is to learn from them and grow. It’s also valuable to acknowledge those that helped to identify and fix the error. This reinforces the importance of the team.
  • Be available to the team. Listen to their feedback, concerns, and questions. Listen to their suggestions. Be curious and ask questions that give your team a platform to speak.

  • Respond mindfully. Owning up to mistakes isn’t easy and it should be supported rather than punished. Responding with annoyance, anger or frustration will only diminish psychological safety. It may even teach people to hide their mistakes or blame others.

  • Ask for help and offer it. It’s important that asking for help isn’t seen as a sign of incompetence. Instead, it’s an indication of being self-aware. If someone has a particular experience, make the most of them by asking them to assist. If an important deadline is looming, ask others to contribute to lower stress levels. If someone is struggling, offer to help out. Help is a symptom of good teamwork and collaboration.

  • Facilitate guidelines. They could range from meeting ground rules to a team agreement. Allow the people working together with the opportunity to set the parameters in which they will operate. This will give people the chance to define the behavior that helps them feel safe.

  • Nominate a devil’s advocate. Appoint someone to be critical of ideas rather than supportive. This distances an individual from any criticism they may issue as well as helps to ensure all ideas have rigor.

Everyone can contribute to psychological safety by  –

  • Saying what you would want to hear in the workplace. If you were new, had made a mistake or done a great job, what would you want to hear from your colleagues? Well, say it. Connecting with empathy and demonstrations of support will foster a sense of trust and safety.

  • Keeping things in context. You could be a part of a project group, a workplace team, or a committee member. You are a member of a group that has a purpose so don’t make it personal.

  • Expressing gratitude. The positive effects of gratitude range from better sleep to an increase in life satisfaction. Expressing gratitude is a way of acknowledging the help that was received. As we’ve said before, help is a sign of collaboration and good teamwork.

Make your Meetings Safer with GroupMap

Supporting psychological safety does take some effort but it’s well worth the effort – and GroupMap can make it easy.

Groupmap supports the effective delivery of workshops, meetings, teaching, and training. It boasts features specifically designed to overcome barriers to collaboration, foster a safe environment and increase meeting participation.

You can start straight away with any one of the 80+ templates.

Use GroupMap to run your next online session today.

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5 Great Ground Rules for Effective Meetings

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Effective meetings are important to our working life; after all, no one wants to waste time, engage in unhealthy dissent or increase workloads. 

If you’re holding a meeting to share ideas, solve problems, build team morale or train your team members, establishing meeting ground rules (or house rules) can help ensure your time is well spent. 

Just like the rules of a sporting match, meeting ground rules ensure all team members are aware of – 

  • the parameters in which the meeting will operate
  • what they can expect of others
  • what is expected of them

Meetings that have ground rules are more likely to – 

  • run on time
  • achieve their purpose
  • deliver value
  • nurture positive connections 
  • foster a collaborative environment

Of course, some conventions may already exist within your workplace (having phones switched to silent at all times), so meeting ground rules are in addition to those understandings. 

At GroupMap there’s nothing we like more than coming together to share, create and inspire each other. 

Here are the five great ground rules we use to help us get the most out of our meetings.

We agree to – 

1. Hit the Ground Running!

To kick off a productive momentum, show up to the meeting on time, and be prepared to get cracking! 

Read through the agenda and supporting documents, and make sure you have delivered any action items assigned to you.

2. Stay on Task and Start on Time!

Keep one eye on the timer and another eye on the agenda. 

Adhere to the time allocated to a topic, and if a decision, action item, or consensus has been recorded there’s no need for further discussion. 

Don’t assume that if you are happy for the meeting to go over time, everyone else is too.

3. Be Critical of Problems, not People!

Everyone should feel comfortable sharing their thoughts, opinions, and ideas. 

A great way of achieving this is to unpack ideas. Importantly, if people stick to this rule everyone should feel comfortable enough to tackle difficult topics, safe in the knowledge that –  

  • healthy dissent is an exploration of ideas not an exercise in judgment 
  • differing opinions are to be embraced as they can foster creativity and positive change

4. Listen then Speak!

Sticking to this rule may be more difficult than you think as most people ‘listen to speak’ rather than ‘listen then speak’. 

Adhering to this rule helps meeting participants maintain an open mind, and actively listen to what is being said. It also gives them time to think before they offer feedback. 

Lastly, but by no means least, this rule is a wonderful mechanism with which participants can demonstrate respect for each other.

5. Use a Common Language!

Words really do have power. They can be inclusive, positive, and empowering, and they can also be the opposite. 

Sayings, idioms, and other figures of speech that are usually culturally or generationally based have the potential to be confusing, or even divisive. The use of acronyms can be isolating. Management speak has a reputation for being unnecessarily convoluted.

Keep it positive and simple, while avoiding colloquialisms and corporate jargon.

Supercharge your Ground Rules

Buy-in is the secret ingredient that will supercharge your ground rules and keep your meetings focussed and efficient. That’s because the greater a participants’ sense of ownership of the rules, the more likely they are to stick to them. There are some simple ways to achieve this.

1. Have the Meeting Participants Shape the Rules

Put some time aside to brainstorm, explore and talk through potential ground rules with the people who will be using them. You will discover what they think is important in the meeting space.

GroupMap has made this easy; our House Rules template has been designed to guide you through the process. It helps you capture, discuss, and then decide upon your rules as a group.

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2. Remind People of the Ground Rules

It may seem obvious, but referencing the rules in the meeting is the best way to help people remember them. Include the rules in the agenda itself and have the facilitator start each meeting by running through the rules. Putting aside some time at the start of your meeting to discuss the rules will help people remember what they have agreed to.

3. Meeting Observer

If meeting participants agree, appoint someone as a meeting observer who can give feedback on how well the rules are being followed, and how they help the meeting flow. This can act as a reminder as to why you set the rules in the first place. 

When the rules are followed during the meeting in order to support the meeting experience, the observer can highlight what happened and the positive consequences that resulted. Similarly, if people are not sticking to the rules, the observer can outline what happened, and suggest what could be done better next time.

It’s important the meeting attendees are comfortable with this and see it as a mechanism for continuous improvement rather than judgment.

An alternative to appointing an observer is to have an anonymous feedback mechanism such as a survey designed to help gauge how well people feel the rules have been applied.

4. Regularly Review the Ground Rules

Effective rules make effective meetings. To ensure the ground rules are doing what they are meant to do, put aside time to revisit the rules with the participants and update them if necessary.

Set your Meeting Ground Rules Today

GroupMap captures individual thinking first, then reveals the group perspective, all in real-time. 

It’s just one of the many ways we can help you conduct effective meetings and collaborative sessions.

Think better together with GroupMap! Start your 14-day trial now!

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5 Effective Facilitation Tools to Improve Online Meetings

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Using the right tool for the job makes all the difference. Sure, a brick can crack open an almond but you spend a lot less time picking out bits of the shell when you use a nutcracker.

The same can be said of meetings. Using the right meeting facilitation tools will help you deliver the outcomes you hope to achieve more effectively.

Here’s a list of simple, meeting facilitation tools that can support you at your next meeting.

1. Agendas

A well-planned agenda delivers value before, during, and even after a meeting.

  • They help you plan a meeting. They’re like a shopping list that requires you to compile a schedule of who says what and when. You can decide on logical order, and allocate time for each point to be covered.
  • They help you facilitate a meeting. The agenda makes sure everyone you need is in the right room at the right time. It can be used to guide everyone through the meeting topics ensuring everyone stays on track.
  • They help you document a meeting. The agenda includes key information in a logical structure, so the agenda format can be followed as a guide to capture meeting notes. Action items can be recorded against each topic for later follow-up.

Best of all, an agenda is a way of determining if a meeting is even needed. If there’s nothing new to discuss, the meeting can be canceled.

If your meetings have more of a Lean Coffee approach, then have the team add items they would like to discuss at the start of the meeting. This style of real-time agenda creation works well for dynamic teams who value coming together to talk about what is important at the time.

Whether your agenda is pre-planned or in real-time, it can help to –

  • focus the conversation
  • save time
  • ensure everyone has skin in the game

2. Brainstorming Templates

Templates are a useful way of structuring a meeting, increasing engagement, and supporting collaboration.

Online templates are particularly effective as they –

  • support the delivery of face-to-face, remote and hybrid meetings
  • support the delivery of both synchronous and asynchronous meetings
  • capture all inputs as the session progresses. This means there’s no need to rewrite information from post its or flip charts at the end of the session
  • allow participants to contribute anonymously or use an alias, therefore, supporting a psychologically safe space

Templates can directly echo the purpose of a collaborative session. From stakeholder mapping or a SWOT analysis, through shaping SMART goals, templates offer a clear and transparent process.

You can also use templates for book-end meetings to increase participation, engagement, and energy.

Here are some examples.

Icebreaker Templates

Icebreakers are a great way of warming up a group and fostering connections between participants.

There are two main types of icebreaker templates –

  1. Plotting – participants place their name or avatar somewhere onto an image to represent where they are or how they feel.
Use GroupMap to capture how each person is feeling at the start of the remote meeting - Ice breaker activity
    2. Open question – participants respond to an icebreaker question by either writing something down, inserting an image, or possibly both.

House Rules Templates

Having teams and groups agree to a set of guidelines within which they will operate increases the likelihood of participation. This is because the participants know what they can expect of others and what is expected of them. These could be a simple ‘Do’s and Don’ts’ template or a positive experience that is reverse engineered with a template into a list of house rules.

Check-out Templates

Checkouts are the last things to happen in a meeting. They can be used to –

  • gather information about the meeting itself
  • help participants to reflect on the meeting and solidify their thoughts

They can also be used to help you gauge how well your participants thought the meeting went.

3. Timers

We all know the agony of a meeting that runs overtime and the ecstasy of a meeting that ends early. So it’s unsurprising that timekeeping is a critical part of meeting facilitation.

Using a timer is a simple way of ensuring that:

  • People do not talk for too long without making a decision
  • All the topics on the agenda are discussed
  • Meeting processes such as brainstorming, voting, discussion or action planning are time-boxed appropriately.
  • Meetings end on time!

When people perceive something as valuable, they tend to be less wasteful of it. This is exactly what a stopwatch (or similar) does for a meeting. People are cognizant of the limited time that exists, they are therefore more likely to get straight to the point and less likely to waffle.

A timer can also be used to justify a facilitator closing down circular conversations, parking discussions that are off-topic, and scheduling additional meetings for further exploration of topics.

4. Voting Tools

Voting allows ideas to be prioritised so conversations can focus on what’s important rather than simply what comes next on the list. It also helps deliver a transparent and equitable process as the loudest voice in the room has just as much sway as the timidest.

Like many other facilitation tools, voting can help support a psychologically safe space, especially if it is done anonymously and independently.

Anonymous votes – means that each person can put forward what they really think and not be impacted by ego, fear, or reprise. There is no text attached to their name so they can indicate their preferences freely.

Independent votes – means that they are not impacted by what others have already done. You’ll want to avoid mechanisms where votes are seen in real-time as it can easily bias how others vote. This form of anchoring means that sometimes ideas with votes simply get more because they are seen to be the popular ones already selected.

If there are a number of ideas to consider, a facilitator doesn’t have to limit the number of votes a participant can make to one. Each participant can, for example, be allocated five votes so the top five ideas can be discussed and explored.

With a tool like GroupMap, you can also choose between allowing people to vote on only once per idea, or allocating all their votes to a single idea. Votes are tallied automatically. You can also provide written instruction as to what you want people to vote on.

Some common voting criteria are the ideas people –

  • most want to discuss
  • have the most questions about
  • think are the best ideas
  • think are the most important
  • see as the most creative

Voting is a handy facilitation tool when there are lots of ideas, limited time or you simply want to gauge the energy of the team.

5. Discussion Toolbox

A discussion toolbox is a set of conversation triggers, tips, and tricks that you can use when you’re facilitating meetings. They help you guide discussions, give participants the opportunity to contribute, and that all options are explored.

A discussion toolbox can be made up of:

  • open-ended questions
  • closed discussion prompts
  • discussion building questions
  • probing questions

Reach for the Right Tool Today

Whether you’re facilitating a brief meeting, half-day workshop or week-long conference, the quality and reliability of your facilitation tools can make a world of difference.

GroupMap was designed by facilitators for facilitators. It’s a powerful online brainstorming and collaboration tool that includes a range of features to help you deliver great meeting outcomes.

Start your 14-day free trial today.

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Facilitating More Inclusive Meetings for Introverts

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Good facilitators use a variety of techniques to build inclusive meetings. One approach is to consider the different personalities in the room and then design meetings around people’s preferred working styles. 

Ever since Carl Jung first defined the terms ‘introvert’ and ‘extrovert,’ people have been interested in how our personality affects our lives. Workplace stereotypes suggest introverts want to be alone and work independently, while extroverts are loud collaborators. 

Introverts often –  

  • Enjoy low stimulation environments.
  • Reflect before making decisions.
  • Prefer quality time with one or two people rather than larger groups.
  • Think deeply before speaking.
  • Provide written over verbal feedback.
  • Have a tendency to listen more.

Extroverts on the other hand often – 

  • Prefer high stimulation environments.
  • Make decisions and speak quickly.
  • Like the company of others.
  • Talk out their thoughts.
  • Make verbal contributions over written ones.

As a facilitator, you know people can fall anywhere on the introvert-extrovert spectrum and not to think in binaries. 

At least one-third of people are introverts, according to Susan Cain’s book Quiet: The Power of Introverts in a World That Can’t Stop Talking.  With that said, making meetings more inclusive for those who may be introverts benefits all meeting participants. Introverts feel more comfortable and engage more, and extroverts benefit from their insight and input. 

Here are five tried and tested techniques to facilitate more inclusive meetings for introverts.

1. Send an Agenda in Advance

Introverts can be unnerved by the unknown, so they will likely want to know what will be included in a meeting beforehand.

Sending out an agenda before a meeting is a great place to start. It will let people know exactly what may be expected of them, and they won’t feel caught off guard should they need to participate. Introverts tend only to speak when they have something meaningful to add to a conversation, so sending out an agenda in advance gives them time to prepare and increases their likelihood of participation.

Not only is a pre-circulated agenda an effective meeting facilitation mechanism, but it could also save the introverts on your team a lot of anxiety. They will feel far more comfortable knowing what is coming up in the meeting and can think about what they would like to say and contribute at that meeting.

2. Keep your Meetings Short

Believe it or not, short meetings are inclusive meetings.

People who are unnerved by meetings will be less inclined to speak if a meeting goes on for too long or over time—providing certainty as to what topics will be discussed and when is more likely to keep people engaged and comfortable in the meeting space.

In the case of introverts, activities or events that go overtime can lead to overstimulation (sometimes called an introvert hangover); an introvert’s reflex is to shut down in an attempt to reduce the stimuli. They may appear to go quiet, switch off, or even walk away.

In the later stages of a long meeting, introverts may seem distracted and start to appear restless; this is a protective mechanism kicking in that’s trying to protect them from that overstimulation.

With this in mind, break it down into shorter ones rather than holding a single lengthy meeting. If a long meeting is unavoidable, allow people to ask for a break if they feel their minds wandering or exempt themselves if the discussed topic doesn’t apply to them. This is an effective meeting facilitation technique regardless of personality type.

The simple act of setting a timer on a meeting signals the length of the meeting to the team.

Wooden hourglass symbolizing time management for keeping meetings short and focused.

3. Discuss Meeting Preferences

The more you know about your meeting attendees, the more inclusive your meeting will be.

Knowing people’s meeting preferences is the best way to ensure you’re facilitating their most effective meeting environment.

The best way to do this is to send a quick email inviting people for a brief one-on-one chat to discuss their preferred approach. This will allow everyone time to consider their preferred meeting style and share it with you outside the context of a large group.

Introverts may be more comfortable –

  • Talking over issues in smaller groups.
  • With the opportunity to share ideas anonymously.
  • With asynchronous meetings that allow them time to consider their input.
  • For questions to be posed at the end of a presentation.
hand-raise

4. Find Opportunities to Include Introverts in Meetings

Exploring the ways in which people feel comfortable contributing to a meeting will make it more inclusive.

If people simply do not wish to say anything during a meeting, they are the perfect person to be the scribe. Have them capture the meeting minutes and ask them to follow up with participants to ensure action items are delivered. Allowing them to express themselves in writing so that they have more time to consider their answers is a fantastic way to equalize the process. You’ll find that their input is often far more considered and detailed, so it’s important not to skip over their contributions and ensure their ideas are heard.

They can also be invited to comment on other ideas, add more descriptions, and provide deep dives for the group.

Provide enough thinking time and reflection time. If you are having an online meeting, this is an excellent time to have people turn off their cameras and mics so that they have some quiet time to think.

Finally, they may be comfortable stepping into the role of meeting observer, gauging the effectiveness of the meeting ground rules or the timekeeper for the meeting.

Flat lay of notepads, crumpled paper forming a brain shape, and a pencil on a green background, symbolizing inclusive strategies for introverts in meetings

5. Enlist Introverts as a Resource

Introverts may be more comfortable contributing outside the meeting. 

They may be happy to – 

  • Identify gaps in the agenda.
  • Deliver tasks aligned to action items.
  • Compile information needed to inform the discussion that can happen during a meeting.
  • Explore innovative ways to deliver effective meetings.
  • Research and provide data that can be use in the meeting.
  • Provide their thoughts before the meeting that can be used as examples.
light-bulb-idea

Start Facilitating Inclusive Meetings Today

It’s always helpful to know the strengths and weaknesses of your team and how you can support them as they continue to learn and grow. 

Meeting tools such as GroupMap have been designed with inclusivity in mind. Boasting features built to support equity and psychological safety, GroupMap can help you deliver inclusive meetings and create a comfortable meeting environment for all involved.

  • Create a simple agenda that people can add to.
  • Timebox the meeting and each step to keep things on track.
  • Create a quick survey to find out more about your meeting attendees before the meeting.
  • Use individual brainstorming mode to give people their own space and time to think.
  • Open up the meeting beforehand for asynchronous meetings and collect ideas beforehand.

Facilitating a meeting has never been easier with the help of GroupMap.

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The 7 Secrets of Productive Meetings

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Productive meetings deliver useful outcomes within a set timeframe. They are purposeful spaces in which – 

  • people quickly connect and collaborate.
  • time and effort are well spent.
  • good decisions are made.

The best thing about productive meetings is that everyone seems to appreciate them. They tend to be a morale booster. People leave them with a shared sense of purpose and a greater connection to their team.

As much as we like them, productive meetings are less common than you’d expect. In fact, when Harvard Business School surveyed 182 senior managers about meetings, 71% said meetings were unproductive.

So why aren’t we getting the most out of our meetings?

Well, there are a number of reasons for this. Firstly, meeting facilitation is a skill not everyone has. Then there is the constant change to the way we communicate in the workplace. A change that may not have been effectively shifted into the meeting space. Finally, productive meetings take preparation, which means time and effort. Let’s face it, both are often in short supply in most organizations.

Life’s too short to waste it sitting in unproductive meetings. So here are some of the tried and tested methods we use to deliver productive meetings.

1. A Meeting can Only be Productive if it’s Needed

The idea of simply not having a meeting isn’t considered often enough.

You wouldn’t water a garden if it’s been raining for three days straight. So why do we head into meetings when we have nothing to discuss? If a report that’s needed for a meeting isn’t ready. If key people aren’t available. If input, guidance, or approvals aren’t needed. Then don’t have a meeting.

Similarly, if an effective alternative to the meeting can be used, use it! 

While years ago it was simpler and cheaper to hand out copies of a report in person, that’s no longer the case. Information can be circulated in a number of faster, cheaper ways. 

If an issue only requires the input of one other person, it can be discussed without a meeting. There’s no need to have others sitting in the same room to witness it. 

Canceling a meeting is unlikely to upset people. Far from it! People will appreciate that you are considerate of their time and glad they can redirect their energies elsewhere.

2.  A Productive Meeting is an Organised Meeting

There are two things to consider when organizing a meeting – 

  • An agenda
  • A meeting space

First, let’s consider the agenda.

Agendas are a really helpful meeting tool that is important in all sorts of ways. They can help plan meetings. They can help facilitate meetings. They can help document meetings. Importantly, agendas increase meeting productivity. 

Agendas list what will be covered when and by whom. They can increase a meeting’s productivity by –

  • helping people get organized and prepared.
  • setting time limits. 
  • focussing discussions.

Sending out an agenda helps people organize their schedules. People can also prepare for the topics that the meeting will cover. This means the meeting time itself is more likely to be used productively.

Agendas can help people make the most of their time. They reduce the influence of Parkinson’s Law. This is when a task takes as long to finish as the time allocated to it. They also help the meeting facilitator monitor discussions. This helps to make sure conversations are focused, and therefore more likely to be productive.

Secondly, the meeting space.

If you’re running a face-to-face meeting you need a room. It needs to be big enough to hold the number of people who will be at the meeting and include any equipment that might be needed. Assuming a space will be available is a big mistake. Waiting for someone to find a room is not a great way to start a meeting.

Similarly, if you’re delivering an online meeting you need an online space. Everyone attending the meeting needs to be able to access the space. It also needs to be able to work alongside any online tools or templates needed to facilitate the meeting. This time, the productivity killer comes from assuming everyone knows how to engage in the online space. So it’s helpful to run a practice meeting to make sure everyone is comfortable with the technology that will be used.

Running a hybrid meeting? You’ll need to make sure you have both a physical and virtual space.

3. Ground Rules Provide a Solid Foundation

Just like the rules of the road, meeting ground rules ensure everyone knows –

  • the limits they need to stick to
  • what they can expect of others
  • what is expected of them

Meetings that have ground rules are more likely to run on time and achieve their purpose. Not only do ground rules create more productive meetings, but they also deliver other benefits. We discuss ground rules, including how to write them, in more detail here.

4. Productive Meetings Include Follow Through

Imagine you’ve just emerged from a fantastic meeting. It finished on time. You worked through everything on the agenda. Sure, there was dissent, but it was healthy dissent that led to an even better solution. Then, following the meeting, nothing progressed. Was that time really spent productively?

Nothing undermines a good meeting quite like a lack of follow-through. So to make the most of a meeting – 

  • ensure meeting notes are captured.
  • shape action points.

Make sure someone acts as the meeting’s scribe. They can capture the key outputs of the meeting that are then shared at its end. 

Shape action points as part of the meeting. Good action points – 

  • are clear, precise, and specific.
  • start with a verb.
  • include a due date.
  • are assigned to someone.
  • are reported at the next meeting.

Lastly, ensure people follow up on their actions before the next meeting. Send out a list of agreed action points a week before the next meeting. It’s a good way to remind people of what they were meant to do.

5. Keep an Eye on the Time

Time is a limited resource. Productive meetings make the most of the time allocated to them.

Align the meeting to a productive time of day. Some groups may work best in the mornings. Others may be more focused after lunch.  

Include an allocation of time for each topic on the agenda. This allows facilitators to shut down conversations that are off track or over time. The time allocations have given them permission to act. 

Make sure someone is given the job of timing each topic. They can give a warning bell a minute before people are to move on to the next topic. 

6. Many Hands Make Productive Work

We’ve already mentioned some of the roles that can increase a meeting’s productivity. A facilitator, a scribe, and a timekeeper. While it’s often very tempting to allocate them all to one person, don’t. Allocating them separately increases the likelihood that the jobs will be done well. It also means that meetings aren’t overly burdensome for one person.

Similarly, ensure the action points are as evenly spread as possible. Asking one person to deliver on all of the action points could be problematic.

Finally, consider including one last role that we’ll go into detail about below.

7. Commit to Productivity

Having people mindful of and committing to meeting productivity will improve it. 

One way of doing this is by having someone observe and report back on the meeting.

The observer must be objective. They will look at how well people stick to the meeting rules. They will look at how well people keep to time limits. Importantly, they can watch to see what impact these things may have on the productivity of the meeting.

Additionally, the observer can keep a watch out for anything that happens during the meeting that increases productivity. If someone suggests a subgroup further explores a particular topic. If someone offers to email information rather than running through it in the meeting. If someone suggests putting a contentious issue to a vote. These sorts of things can be noted. 

While meeting blocks can also be noted, it may not be helpful to dwell on them. If the information hasn’t been made available to everyone. If no one has a timer. If the meeting starts late. These will have a negative effect but so might focussing on them.

Importantly, the observer will report back on their observations at the end of the meeting. They can help positively reinforce the productive behavior they observed. 

Include this opportunity for feedback as a part of the agenda. It will keep participants mindful of the importance of productivity and support a positive wave of improvement.

Start your Next Meeting with GroupMap

Don’t worry, these aren’t secrets you need to keep. They will help improve just about any type of meeting you can think of. Feel free to share them with anyone you want to help.

GroupMap was designed to help people think better together. Our online meeting templates are a great tool that supports your meeting process so you can focus on the people in the room.

Check out our plans today!

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How Online Brainstorming Templates, Tools and Techniques Can Improve Your Meetings

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When we hold a meeting, we hope that people will openly share ideas without judgment. We hope ideas will be presented in an organized way. We hope that technology will be an enabler, not a barrier. 

Instead, meetings are often unproductive, filled with awkward silences or participants who don’t contribute. 

An online meeting can have even more difficulties. Trying to manage a flow of ideas in chat or an online whiteboard is also very challenging. 

This is where brainstorming templates, tools, and techniques could be the solution.

Online brainstorming lets you take advantage of the virtual space. It can help you achieve things you can’t in a traditionally delivered, face-to-face meeting. 

Brainstorming templates, tools and techniques can help you deliver more effective meetings. They – 

  • shape a logical meeting process
  • eliminate production blocking
  • allow anonymous input 
  • increase meeting participation
  • allow people to collaborate in real-time

Online Brainstorming Templates Help You Structure Your Meeting

Brainstorming templates are designed to deliver effective meetings. This makes them the perfect meeting tool. 

Online templates are really helpful as they – 

  • can support many different types of meetings (in-person, remote, and hybrid).
  • can work with your meeting time frames (synchronous or asynchronous).
  • help to capture all inputs as the meeting progresses.

Brainstorming templates directly reflect the purpose of a meeting. Examples include:

Templates offer a clear and easy process. With a clearly structured purpose in plain view, people are more likely to be productive.

Online Brainstorming Techniques Stop Production Blocking

Taking a brainstorming session online can stop production blocking and deliver more effective meetings.

Production blocking happens when one person in a group ‘blocks’ other people from offering ideas. Some examples of production blocking include – 

  • a talkative person dominating the session, stopping others from sharing.
  • one person talking may distract others in the group and they forget their idea.
  • having listened to an idea that was poorly received by the group, a person decides not to put their idea forward.

Production blocking is really common in face-to-face sessions. Virtual brainstorming can overcome this by reducing the influence of others. People can individually brainstorm their ideas on their own devices before sharing them with the group. It also allows participants time to generate their ideas before they are shared with the group. 

With a press of a single button, all ideas can be shared with all participants at the same time. This completely removes any distractions, hesitancy, or other similar influences.

Online Brainstorming Tools Help Build Effective Meeting Environments

Online brainstorming tools let people add their ideas free from fear if done anonymously. This in turn supports a psychologically safe space. 

In a traditional brainstorming session, people won’t put forward ideas if they are concerned about what others think. Gathering anonymous input using whiteboards, flipcharts, post-its and pens takes a lot of time. Ink color and handwriting are obvious clues as to who wrote what (even if a neutral facilitator does collect things up). If people don’t feel safe sharing their ideas, they won’t. 

Online brainstorming tools help to remove this concern as they allow for anonymous input.  People are then more likely to be open and honest with their responses. They will feel more comfortable sharing ideas they think may be controversial.

Online brainstorming tools also let people vote and rate ideas without bias from others. Again, this means people are protected from the opinions of others.

Online Brainstorming Increases Meeting Participation

The main reasons for this are – 

  • with clarity of process and purpose, people are more likely to be focused.
  • the fewer ideas that are ‘blocked’, the more ideas that can be captured.
  • the safer people feel, the more likely they are to engage.

Research has reflected this by comparing the performance of brainstorming groups. Online brainstorming sessions generate more high-quality ideas with a higher average of ideas per person than traditional methods. Studies have also shown that loose associations emerge more often during virtual brainstorming sessions. Not only that, and participants tend to be happier with their results. 

Ready to Run Your Own Online Brainstorming Session?

There are many benefits that online brainstorming templates, tools, and techniques bring to a meeting. They can help address issues that come with face-to-face sessions, foster a supportive environment and increase meeting participation. 

GroupMap is an easy-to-use online brainstorming tool that can help you deliver more effective meetings. You can start straight away with any one of the 80+ templates. 

Use GroupMap to run your next online brainstorm today.

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6 Facilitation Techniques to Inspire Productivity in Meetings

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A great meeting coordinator can get a group to brainstorm, discuss, and, most importantly, decide upon many things in a short amount of time. The challenge is that many organizations do not have a specialized facilitator to fulfil that position.

As the modern workplace grows more collaborative and digital, it is becoming increasingly necessary for all team members to understand how to conduct efficient meetings.

Here are six facilitation techniques that’ll help you lead the next productivity-boosting meeting with confidence.

1. Start Meetings with a Quick Check-in

Check-ins position everyone in the room to pay attention to the meeting and one another.

During your check-in, ask questions such as –

  • What’s on everyone’s mind before we get started with the agenda?
  • What is one thing you intend to accomplish during today’s meeting?
  • What one word best defines your current state of mind?

Check-ins take only a few minutes and result in substantial benefits. They allow individuals to get to know one another better and bring people’s attention to the room, ensuring that everyone is mentally present for the discussion.

2. Establish Question-based Meeting Agendas that Promote Participation

One of the most crucial aspects of being a facilitator is a neutral status, which entails raising areas of concern or opportunities, preferably in question form. A well-crafted question can help make complex topics more manageable and encourage other members to share their expertise on the subject.

Instead of posting a common agenda like “discuss marketing strategy”, try listing out question-based formats such as – “what major market risks require our attention and how can we best prepare for it?”.

This agenda strategy helps set the meeting tone and help members think of answers beforehand.

3. Delegate Specific Meeting Roles

It is acceptable, even wise, for a facilitator to delegate tasks such as note-taking and time-keeping to others.

Allowing attendees to contribute fosters a sense of collective ownership of the meeting’s success.

Remember to rotate the responsibilities at each meeting so everyone has the opportunity to engage and contribute.

4. Create Opportunities for Engagement

The facilitator should be mindful that certain group members may be less outspoken than others, though their opinions remain just as crucial. The facilitator should establish an environment of equality in which they can participate.

Establishing meeting rules underpinned with inclusivity is of paramount importance. Look to those attending the meeting to help contribute to these understandings so that their shared ownership of the expectations increases the likelihood of adherence to them.

When facilitating discussion, ask simple open-ended inquiries to spark their curiosity and elicit responses. Use questions such as –

  • What do you think?
  • What would you do? and
  • Do you have any other ideas?

Given these questions will be asked without notice, offer people the opportunity to “pass” or nominate for the conversation to “circle back” so that those less forthcoming individuals don’t feel put on the spot.

If time allows, consider separating participants into small groups to encourage quieter team members to participate. Then, bring everyone back to the whole group and ask for highlights of the chat.

5. Review and Combine Ideas for Greater Focus

Once all participants have had the opportunity to respond to the question the meeting is to address, it’s important that those ideas are organized and assessed. Once all participants are on the same page, it’s possible to shape agreed action points. 

With all ideas collated, the facilitator can work with participants to –

  1. Review all of the ideas
  2. Identify any ideas that can be grouped together
  3. Vote on the ideas they wish to bring forward to discuss

Involving participants in such a sense-making activity can help them better understand the connection between multiple ideas. It also ensures that the meeting’s time is spent focussed on the more important matters.

Using meeting facilitation tools can be of great help in supporting this process. Such tools can also add value as they transparently capture and report back on the ideas generated by the meeting.

6. Conclude with a Quick Debrief and Plan Follow-ups

Debriefing time should be set aside at the end of the meeting.

Facilitators can improve retention of meeting outcomes by summarising –

  • The issues covered
  • Information acquired
  • Decisions made, and
  • The tasks and individuals accountable for their delivery

Finally, following the meeting, ensure there is follow-up with participants.

Valuable progress can be achieved at a meeting, but it is meaningless if there is no follow-up to ensure proper execution of the agreed action points.

Final Thoughts

Meeting facilitation is a valuable transferable skill.

While someone new to the facilitation space may make errors; that’s fine! One doesn’t have to be a master facilitator to save a team hours of wasted time.

Facilitation skills will grow as they are practiced, which is why the most valuable advice to a would-be facilitator is –

Get out there, and start practicing!

GroupMap is a real-time online brainstorming and group decision-making tool that dramatically improves the output of team brainstorming activities.

Start a free trial and boost your company’s productivity today!

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